eCommerce & Retail Support That Scales With Your Store

Keep your online store running seamlessly with dependable, office‑based professionals (or reliably and securely WFH if you prefer) trained in eCommerce operations, customer service and marketplace management. As an Australian‑owned team based in Legazpi City, Philippines, we help you increase order accuracy, reduce fulfilment time and grow sales on platforms like Shopify, WooCommerce and Amazon.

End‑to‑End eCommerce Specialists to Power Your Online Growth

Outsource your eCommerce customer service, product listings and fulfilment with Pandr Outsourcing. Our teams handle everything from listings to logistics, working under on‑flow leadership to ensure accurate execution, fast fulfilment and excellent customer experience. Roles include:

Manages product uploads, stock updates, reports and order tracking across multiple platforms.

Creates SEO‑optimised listings, designs A+ Content and monitors performance to boost conversions.

Oversees shipments, replenishment and FBA compliance to keep inventory moving.

Runs Sponsored Products, Brands and Display campaigns, reducing ACoS and improving sales.

Builds, maintains and optimises Shopify stores and apps for better UX and conversions.

Manages WooCommerce setups, integrations and catalogues efficiently.

Uploads and maintains SKUs, pricing and descriptions across marketplaces.

Handles eBay, Walmart and Lazada listings, pricing and positioning.

Coordinates POs, tracks shipments and ensures on‑time delivery.

Manages returns and refunds, ensuring compliance and customer satisfaction.

Tracks stock and prepares reorder reports to prevent stockouts or overstock.

Provides email/chat/phone support, resolving issues and maintaining brand tone.

Delivers real‑time answers and drives conversions through chat.

Researches influencers, manages collaborations and tracks ROI.

Creates and optimises campaigns on Meta, TikTok and Google to drive traffic and sales.

Builds automated flows and campaigns to boost retention and customer lifetime value.

Enhances product images to meet marketplace standards and increase click‑through rates.

Plans product placements and promotions aligned with sales strategies.

Transparent Pricing, Exceptional Value

At Pandr Outsourcing, we offer flexible, cost-effective pricing tailored to your business needs — without compromising on quality or support.

Why Partner with Pandr Outsourcing?

Outsourcing done right creates long-term growth, not just short-term savings.
Contact Us Today

Cut Costs, Keep Quality

Save up to 70% on staffing without sacrificing talent. We handle recruitment, HR, payroll, and legal, so you can focus on growth while keeping your budget in check.

Top-Tier Talent That Stays

We headhunt for every role, not just fill seats. Enjoy a 97% retention rate and an average team tenure of over 3 years, because we believe consistency drives results.

Seamless Integration

Your offshore team works like your in-house team: aligned with your tools, culture, and processes from day one. We make remote collaboration feel effortless.

Risk-Free Hiring

No long-term lock-ins, no surprises. We offer month-to-month contracts and a 28-day money-back guarantee if we don’t deliver your ideal hire.

What Our Clients Say

At Pandr Outsourcing, we don’t just deliver talent: we build long-term partnerships grounded in trust, performance, and results. Here’s what our clients have to say about working with us:
“Pandr took pressure off our business almost immediately. The team was embedded fast and understood our workflows without hand-holding.”
James Carter
Managing Director
“We needed accuracy and reliability, not cheap labour. Pandr delivered a finance support team that feels like part of our firm.”
Sarah Mitchell
Partner
“Our operations scaled without our cost base blowing out. Pandr built a backend team that just gets on with the work.”
Daniel Wu
Founder
“Compliance matters in our industry. Pandr understood that from day one and delivered staff we could actually rely on.”
Emma Lawson
Operations Manager
“Trust was our biggest concern. Pandr’s office-based model gave us confidence, and the output has been excellent.”
Michael O’Neill
Director
“Our internal team was stretched. Pandr added capacity fast and brought structure to our support functions.”
Rachel Ford
Head of Operations
“This didn’t feel like outsourcing. The team felt embedded, accountable, and aligned to our standards.”
Tom Reynolds
Chief Technology Officer
“Managing day-to-day operations was becoming overwhelming. Pandr helped us regain control and stabilise the business.”
Alex Marino
Founder
“We didn’t want freelancers. We wanted a real team. Pandr delivered exactly that.”
Luke Patterson
Owner
“Pandr delivered a dependable back-office team that keeps pace with our operation. No excuses, just results.”
Karen Douglas
General Manager

Why Leading eCommerce Brands Choose Pandr

Outsource your eCommerce customer service, product listings and fulfilment with Pandr Outsourcing to gain speed, structure and stability. Our office‑based specialists ensure every listing, order and campaign runs seamlessly.

Access Specialised eCommerce Talent

Hire trained Shopify VA, WooCommerce and Amazon specialists with expertise in inventory management, fulfilment and ads on Meta, Google and TikTok.

Deliver Better Customer Experiences

Our teams manage customer service, live chat and returns with empathy and precision, strengthening your brand with every interaction.

Scale Your Store Without Scaling Your Overheads

Get full‑time professionals backed by HR, IT and on‑flow leadership. Flexible monthly terms let you grow without big fixed costs.

Get in Touch

Have questions or ready to build your remote team? Fill in the form below and our team will get back to you within 24 hours.