Real Estate & Property Management Support That Keeps Your Business Moving

Provides day-to-day support across CRM updates, scheduling, property marketing, and document management to keep your team efficient.

Handles inbound calls, emails, and inquiries, ensuring clients and tenants receive prompt, professional assistance.

Manages contract documentation, listings, appraisals, and settlement tracking with accuracy and compliance.

Coordinates inspections, maintenance requests, and tenancy documentation while ensuring compliance with property laws and lease terms.

Processes invoices, reconciliations, and trust transactions while maintaining audit-ready financial records.

Manages trust disbursements, reconciliations, and reporting in compliance with state trust account regulations.

Monitors rent arrears, issues reminders, and communicates with tenants to maintain consistent cash flow.

Screens applications, verifies documents, and manages references using platforms like PropertyMe, Console, or PropertyTree.

Tracks upcoming expiries, drafts lease renewals, and coordinates tenant communication and documentation.

Schedules and follows up maintenance work orders, liaising between tenants, trades, and landlords.

Creates listings, social media posts, and campaign assets to showcase new properties and generate leads.

Uploads and maintains listings on portals such as realestate.com.au, Domain, Zillow, and other property networks.

Supports agents with proposal preparation, buyer communication, and post-sale documentation.

Conducts property research, shortlists options, and assists in managing buyer pipelines and communications.

Prepares, reviews, and tracks contracts, disclosure documents, and amendments to ensure compliance.

Maintains legal and property compliance records, ensuring accuracy and audit-readiness.

Generates and formats inspection reports with photos and notes for property managers.

Assists in levy management, meeting minutes, and correspondence with owners and committees.

Schedules inspections, tracks certificates, and ensures adherence to smoke alarm safety regulations.

Updates CRM databases, maintains property and contact records, and prepares rent roll reports for valuation or transfer.

Builds prospect lists, manages campaigns, and follows up leads for property management or sales growth.

Supports the BDM with proposal documents, onboarding new landlords, and CRM tracking.

Enhances and retouches property photos to ensure professional, high-quality marketing materials.

Prepares auction schedules, manages open home registrations, and assists with follow-ups and reporting.